Privacy Policy for hubShop mobile app

Effective Date: 14 December 2025

        frikaTek respects your privacy and we are committed to protect your
        personal information. This Privacy Policy explains how we collect, use,
        store, and protect your information when you use the KilimoHub mobile
        application.
      

1. Information We Collect

a) Personal Information

Full name
Phone number

b) Location Information

Approximate location is used to locate where your shop is located

c) Account Information

d) Payment Information

Payments are processed through ClickPesa. hubShop does not store your card or mobile money details.

e) Device & Usage Data

Basic device information such as IP address, device type, and app usage data may be collected for security and performance improvement.

2. How We Use Your Information

Create and manage user accounts
Enable communication between sellers and buyers
Process payments for farm inputs
Improve app performance and user experience
Ensure security and prevent fraud

3. Permissions

Internet access: Required for app functionality

4. Third-Party Services

Appwrite – Database and backend services
ClickPesa – Payment processing
Weather and mapping services

5. Data Storage & Security

We take reasonable measures to protect your information using secure servers and industry-standard practices. However, no method of electronic storage is 100% secure.

6. Data Sharing

hubShop does not sell, rent, or trade your personal information. Data may be shared only when required by law or necessary to operate the app.

7. User Rights

Access your personal data
Update or correct your information
Request deletion of your account and personal data

To exercise these rights, contact us at frikatek@gmail.com.

8. Data Retention

We retain your information only as long as necessary to provide services or comply with legal obligations.

9. Children’s Privacy

hubShop is not specifically directed at children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: frikatek@gmail.com